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Terms of service
Terms & Conditions, also known as T&C, are a set of rules and guidelines that outline the rights, responsibilities, and obligations of Herbal Unique Company in a business transaction. T&C typically include information regarding the use of the website, the products or services offered, the terms of sale, and the policies for returns, cancellations, and refunds.
The T&C for Herbal Unique Company (as seen on their website) outline several important points. Firstly, the website is intended for use by individuals who are over 18 years of age. The website is also intended for personal use only and not for commercial purposes.
Herbal Unique Company reserves the right to refuse service to anyone, cancel orders, or terminate accounts without notice at any time, for any reason. Customers are responsible for providing accurate information when creating an account and placing an order.
Herbal Unique Company also has the right to change or update the T&C at any time without notice. It is the customer's responsibility to review the T&C regularly to ensure that they are aware of any changes. The customer's continued use of the website after any changes to the T&C indicates acceptance of the new terms.
By using the website and purchasing products from Herbal Unique Company, customers agree to comply with the T&C and all applicable laws and regulations. Questions about the Terms of Service should be sent to us at herbalunique.in@gmail.com.
for personal use only and not for commercial purposes.
Herbal Unique Company reserves the right to refuse service to anyone, cancel orders, or terminate accounts without notice at any time, for any reason. Customers are responsible for providing accurate information when creating an account and placing an order.
Herbal Unique Company also has the right to change or update the T&C at any time without notice. It is the customer's responsibility to review the T&C regularly to ensure that they are aware of any changes. The customer's continued use of the website after any changes to the T&C indicates acceptance of the new terms.
l Unique Company, customers agree to comply with the T&C and all applicable laws and regulations. Questions about the Terms of Service should be sent to us at herbalunique.in@gmail.com.
Refund & Return Policy of Herbal Unique Company
Last Updated: 09/02/2025
At Herbal Unique Company, we strive to ensure that you are completely satisfied with our products. We value your trust and aim to provide you with the best possible experience. Below is our detailed Refund & Return Policy to help you understand the conditions under which refunds and returns are processed.
Refund Policy
We are happy to issue a full refund based on the following conditions:
Full Refund Possible If:
You received a defective item.
The ordered item(s) is lost or damaged during transit.
The ordered item(s) is past its expiry date.
Please Note:
The mode of refund may vary depending on the circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to appear in your account. This delay is due to bank policies and beyond our control.
If the mode of refund is through our internal wallet system, the credit should be available within 24 hours.
How to Request a Refund:
To request a refund, simply contact us on WhatsApp at +91 7291018496 with your order details and the reason for the refund.
We take customer feedback very seriously and use it to constantly improve our quality of service.
For any queries, feel free to call our help desk at +91 7291018496 , or contact our customer support executives through online chat. We're here for you!
Return Policy
We do our best to ensure that the products you order are delivered according to your specifications. However, if you receive an incomplete order, damaged, or incorrect product(s), please notify Herbal Unique Customer Support immediately or within 7 working days of receiving the products, to ensure prompt resolution. Please note that Herbal Unique Company will not accept liability for such delivery issues if you fail to notify us within 7 working days of receipt.
Returning Non-Defective Products:
We understand that various circumstances may lead you to want to return a product that is not defective. In these cases, we may allow the return of unopened, unused products after deducting a 20% restocking charge, ONLY if you notify us within 30 working days of receipt.
Steps for Returning Products:
Contact our customer support team via email at herbalunique.in@gmail.com or phone at +91 7291018496 to initiate the return process.
Ensure that the items are unused and in their original packaging.
Provide a clear unboxing video of the shipment if the product is damaged, defective, or incorrect to serve as proof. Without a sufficient unboxing video, we may not be able to process your return.
Refund Processing:
Once we receive your return request and the product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.
Contact Us
If you have any questions about this Refund & Return Policy, please contact us:
Email: herbalunique.in@gmail.com
Phone: +91 7291018496
Address: Herbal Unique Company Greater Noida U.P.
Thank you for choosing Herbal Unique Company. Your satisfaction is our priority, and we are dedicated to providing you with the best possible service.
HERBAL UNIQUE
Ecotech III, Greater Noida, Uttar Pradesh India
Copyright © 2025 HERBAL UNIQUE - All Rights Reserved.
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